I'm not sure about the other bad reviews but I've never had a problem here. Wendy's is the only fast food burger place I eat at and I like this location the best. Their burgers and fries taste better to me than McDonald's or Burger King. Every time I've eaten here the cashiers are friendly and have never made a mistake with my order. Food is good. Tables are kept clean. That's all I need!
(4)
Michelle S.
01/12/14 05:44 PM Tammy & Kim are the coolest and up most professional managers at the same time.. I see how Kim informs her crew members what has to be done. Coaching new cashiers. I had a $1 off any premium COMBO for my birthday (I signed up for their email list). Printed the coupon & came here. Kim took off $2 & Tammy fixed my order after my #10 Ultimate Grilled chicken size small, Dr. Pepper. Came with a bun when I asked for no bun, the boy rang it up right. Tammy added Honey mustard to it for me. Great visit this time.
(5)
Jaimie S.
This is by far the worst Wendy's I went to EVER! And tonight just confirm that. I've been living in this side of town for 16 years and have been going to this Wendy's ever so often but within the last two years the service and quality has gone down the drain. My husband decided to get Wendy's for tonight's dinner and I told him to get me the Pecan Apple salad. Everything looked good but as I was eating my fourth bite, I felt something sandy in my mouth so I immediately spit it out to see what it was and I was in shock to see that it was a BIG chunk of pure dirt! I was so disgusted I dogged into the bottom of the salad to find another chunk! Needless to say I will NEVER return back AGAIN. Sad that I can give them one star still but if I could they deserve negative star.
(1)
Lore D.
A couple coworkers and I frequent this Wendy's when we are looking for a cheaper, faster lunch. Honestly we've never had a bad experience here. Yah, of course foods not going to be consistent, but it's fast food. What do you really expect? It's also cleaner than a lot of joints I've been to. The food always comes out pretty quick. I get the usual, which is the spicy chicken sandwich. Sometimes I go with the fries, sometimes a baked potato. Definitely hit and miss.
(2)
Jean C.
This location is close proximity to where I work. I was hesitant to come back and get another salad because the last time some of the greens were old. However, the manager was apologetic and of course got a fresh batch for me. Today's salad was fresh and on the spot with the dressing and bbq chicken on top. Some of the reviews gave this place "bad services" and I can see why. I'm giving this place 4 stars because I have no problems with their service except for that one bad salad I've got and most of the meals I've ordered here are better compare to other locations.
(4)
Johnny W.
The service was fine. In fact the cashier was actually pretty friendly. But, if there is one thing that will cause me to never go back is... When you order something specific and you get all the way home to find out it's wrong. So it goes into the trash... 8 bucks down the drain... And you make yourself a bowl of cereal. Now, with all the talk about folks working at fast food that think they should be making $15/hr: this is exactly why you don't. You had one instruction to hold the mayo and you failed.
(1)
Heidi H.
I'm not sure why this Wendy's has such a poor rating; my experience here was fine. Maybe I lucked out and came at just the right time or maybe there's been a turnover in staff since the last reviews. I went through the drive-thru and everyone I came in contact with was friendly and my order was correct. Really, for a fast food joint, that's the most you can hope for. I'm satisfied with my experience here. Hopefully it's not just a one-time lucky trip.
(3)
Patrick B.
Horrible customer service and they gave me the wrong order in the drive thru. They took a while and the employees were confused on what order was mine. I didnt check the bag and I got a chicken sandwich not a cheeseburger. I am never going to Wendys again in my life. I am on a healthy diet and decided to eat bad for one day and I got the wrong food. I am very pissed about this and not ever going to a fast food restaurant. Figures, should of stayed with my diet hahah NO cheat day for me.
(1)
Aaron S.
Same famous hamburgers and fries as all the other Wendy's. Clean, fast, affordable.
(4)
Josh P.
This place is beyond pathetic! Tonight will be the last night I ever go here. I love Wendy's but this place has ruined it for me. It's the closest Wendy's to my house and was an easy stop on the way home from work so I stop there when I'm craving a burger. Usually the food is somewhat edible but they never seam to get the order right. God forbid you ask for cheese, ketchup and mayo only on a chicken sandwich! It must have confused the hell out of the staff because what they gave me was a burnt to hell chunk of chicken with the usual toppings on it. I'm not one to check my bag after ordering food. I've worked fast food and know how hard it is to NOT screw up an order. Since I'm not a bag checker I didn't notice the mistake until I got home. Normally I'd pick off the lettuce and tomato and throw a slice of cheese on it but this thing was hard as a rock. So...I took it back. I told them what I ordered and gave them back what they'd given me. Five minutes later I get my sandwich, that only took them a minute or two to screw up the first time, and I leave! Like I said before, I'm not a bag checker! I get home and WOW, they screwed it up again!!! The chicken wasn't burnt to a crisp so it was edible and they did remember the fries this time but that's it! Never again! Whoever owns this place should find another way to invest their money and whoever runs it needs to find a job they might be capable of.
This takes the cake, or more like 2nd worst experience at a fast food place. Stopped for a late night TOM run, if your a woman you'll know what I mean. If not, your SOL. Anyway, there was a line which didn't surprise me considering it was 20 minutes til closing, Asked to order the chicken wrap, sorry all out of wraps. Okay, how about chicken sandwich? Sorry all out of that. Um, okay what do you have? Burgers, fries, nuggets. Ordered two bacon cheeseburger, waited and by the time I got home noticed they messed up and they were regular hamburgers with tomatoes and lettuce. First I'm allergic to tomatoes, second wtf.. No bacon?! Ugh Was so upset I got back in my car and drove to Taco Bell. Hey, a girl has needs.
(1)
Brock L.
The cashier appeared to be 15 years old. Seemed lost. I got sick from the new BBQ pulled pork sandwich burped it all day. Everyone in there ( guests) acted like they were on drugs. I left freaked out and disgusted. And I'm a huge Wendy's fan too. I won't go to this location in a very long time if I ever go back. Also junior bacon cheese burgers use to be $1.39 they raised the price to $1.99. That's so rude to loyal customers and it can't be called a value meanie anymore either!!!!! I'm so upset! Also there was no paper towels in the restroom we had to use the restaurant napkins, they didn't even bother to ask why we were using the napkins to dry out wet hands. I'm so mad!
(1)
Bryan D.
Decided to give this place a whirl again and the service was horrible and disorganized for lunch. Employees spilling drinks all over the counter, employees moving the food pick up all over the place. Mass confusion and disarray. I feel lucky I got my order right and food right. Got the Ultimate Chicken Grill with a small chili. Maybe they were having a bad day. But I won't be back here for a while.
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Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : No Drive-Thru : Yes Caters : No
Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.
Hamburgers are also categorized into two types in the United States. Fast food hamburger and individual hamburgers served at restaurants are two basic types of burgers served in the United States. The individual hamburgers served at restaurants are prepared using everything including lettuce, onion, tomato, and sliced pickles as well as melted cheese on the patty or crumbled on top. American restaurants also serve veggie burgers for those who don't relish meat. Cheeseburgers are also hot favorite in the United States.
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Bernard W.
I'm not sure about the other bad reviews but I've never had a problem here. Wendy's is the only fast food burger place I eat at and I like this location the best. Their burgers and fries taste better to me than McDonald's or Burger King. Every time I've eaten here the cashiers are friendly and have never made a mistake with my order. Food is good. Tables are kept clean. That's all I need!
(4)Michelle S.
01/12/14 05:44 PM Tammy & Kim are the coolest and up most professional managers at the same time.. I see how Kim informs her crew members what has to be done. Coaching new cashiers. I had a $1 off any premium COMBO for my birthday (I signed up for their email list). Printed the coupon & came here. Kim took off $2 & Tammy fixed my order after my #10 Ultimate Grilled chicken size small, Dr. Pepper. Came with a bun when I asked for no bun, the boy rang it up right. Tammy added Honey mustard to it for me. Great visit this time.
(5)Jaimie S.
This is by far the worst Wendy's I went to EVER! And tonight just confirm that. I've been living in this side of town for 16 years and have been going to this Wendy's ever so often but within the last two years the service and quality has gone down the drain. My husband decided to get Wendy's for tonight's dinner and I told him to get me the Pecan Apple salad. Everything looked good but as I was eating my fourth bite, I felt something sandy in my mouth so I immediately spit it out to see what it was and I was in shock to see that it was a BIG chunk of pure dirt! I was so disgusted I dogged into the bottom of the salad to find another chunk! Needless to say I will NEVER return back AGAIN. Sad that I can give them one star still but if I could they deserve negative star.
(1)Lore D.
A couple coworkers and I frequent this Wendy's when we are looking for a cheaper, faster lunch. Honestly we've never had a bad experience here. Yah, of course foods not going to be consistent, but it's fast food. What do you really expect? It's also cleaner than a lot of joints I've been to. The food always comes out pretty quick. I get the usual, which is the spicy chicken sandwich. Sometimes I go with the fries, sometimes a baked potato. Definitely hit and miss.
(2)Jean C.
This location is close proximity to where I work. I was hesitant to come back and get another salad because the last time some of the greens were old. However, the manager was apologetic and of course got a fresh batch for me. Today's salad was fresh and on the spot with the dressing and bbq chicken on top. Some of the reviews gave this place "bad services" and I can see why. I'm giving this place 4 stars because I have no problems with their service except for that one bad salad I've got and most of the meals I've ordered here are better compare to other locations.
(4)Johnny W.
The service was fine. In fact the cashier was actually pretty friendly. But, if there is one thing that will cause me to never go back is... When you order something specific and you get all the way home to find out it's wrong. So it goes into the trash... 8 bucks down the drain... And you make yourself a bowl of cereal. Now, with all the talk about folks working at fast food that think they should be making $15/hr: this is exactly why you don't. You had one instruction to hold the mayo and you failed.
(1)Heidi H.
I'm not sure why this Wendy's has such a poor rating; my experience here was fine. Maybe I lucked out and came at just the right time or maybe there's been a turnover in staff since the last reviews. I went through the drive-thru and everyone I came in contact with was friendly and my order was correct. Really, for a fast food joint, that's the most you can hope for. I'm satisfied with my experience here. Hopefully it's not just a one-time lucky trip.
(3)Patrick B.
Horrible customer service and they gave me the wrong order in the drive thru. They took a while and the employees were confused on what order was mine. I didnt check the bag and I got a chicken sandwich not a cheeseburger. I am never going to Wendys again in my life. I am on a healthy diet and decided to eat bad for one day and I got the wrong food. I am very pissed about this and not ever going to a fast food restaurant. Figures, should of stayed with my diet hahah NO cheat day for me.
(1)Aaron S.
Same famous hamburgers and fries as all the other Wendy's. Clean, fast, affordable.
(4)Josh P.
This place is beyond pathetic! Tonight will be the last night I ever go here. I love Wendy's but this place has ruined it for me. It's the closest Wendy's to my house and was an easy stop on the way home from work so I stop there when I'm craving a burger. Usually the food is somewhat edible but they never seam to get the order right. God forbid you ask for cheese, ketchup and mayo only on a chicken sandwich! It must have confused the hell out of the staff because what they gave me was a burnt to hell chunk of chicken with the usual toppings on it. I'm not one to check my bag after ordering food. I've worked fast food and know how hard it is to NOT screw up an order. Since I'm not a bag checker I didn't notice the mistake until I got home. Normally I'd pick off the lettuce and tomato and throw a slice of cheese on it but this thing was hard as a rock. So...I took it back. I told them what I ordered and gave them back what they'd given me. Five minutes later I get my sandwich, that only took them a minute or two to screw up the first time, and I leave! Like I said before, I'm not a bag checker! I get home and WOW, they screwed it up again!!! The chicken wasn't burnt to a crisp so it was edible and they did remember the fries this time but that's it! Never again! Whoever owns this place should find another way to invest their money and whoever runs it needs to find a job they might be capable of.
(1)Virgil R.
First off I love Wendy's and it kills me to have to review this store in such a negative light. It was apparent upon standing in line behind two people that the cashier was new and or just a little uncomfortable working the register by herself and need much more training before being left alone. It took over 15 minutes to process two orders, one of which was a single senior citizen who only wanted a single with cheese and a cup of coffee. I on the other hand ordered $35 worth of value meals, a salad and a Bacon Cheddar baked potato. The value meals were OK but they gave me the wrong type of potato and a wrong type of salad. I did check that we had the right quantity but didn't check foe the small details so part of it is my fault but not all of it. With all those value meals one of the managers there (she was wearing a red shirt in comparison to the regular grunts) asked if I wanted a drink carrier? How the heck was she expecting one guy to carry all that food and drinks by himself? When my Fiancée called to complain a male answered the phone saying he was the manager. When I was there a middle aged lady in a white shirt was walking around and even came out to give the senior citizen his discount. Don't know why the phone wasn't handed to the real manager but I'm sure he is going to tell his manager one of his co workers screwed up a large order. Yeah right he will tell her about as sure as we will be back, IE never!
(1)Nicole G.
This takes the cake, or more like 2nd worst experience at a fast food place. Stopped for a late night TOM run, if your a woman you'll know what I mean. If not, your SOL. Anyway, there was a line which didn't surprise me considering it was 20 minutes til closing, Asked to order the chicken wrap, sorry all out of wraps. Okay, how about chicken sandwich? Sorry all out of that. Um, okay what do you have? Burgers, fries, nuggets. Ordered two bacon cheeseburger, waited and by the time I got home noticed they messed up and they were regular hamburgers with tomatoes and lettuce. First I'm allergic to tomatoes, second wtf.. No bacon?! Ugh Was so upset I got back in my car and drove to Taco Bell. Hey, a girl has needs.
(1)Brock L.
The cashier appeared to be 15 years old. Seemed lost. I got sick from the new BBQ pulled pork sandwich burped it all day. Everyone in there ( guests) acted like they were on drugs. I left freaked out and disgusted. And I'm a huge Wendy's fan too. I won't go to this location in a very long time if I ever go back. Also junior bacon cheese burgers use to be $1.39 they raised the price to $1.99. That's so rude to loyal customers and it can't be called a value meanie anymore either!!!!! I'm so upset! Also there was no paper towels in the restroom we had to use the restaurant napkins, they didn't even bother to ask why we were using the napkins to dry out wet hands. I'm so mad!
(1)Bryan D.
Decided to give this place a whirl again and the service was horrible and disorganized for lunch. Employees spilling drinks all over the counter, employees moving the food pick up all over the place. Mass confusion and disarray. I feel lucky I got my order right and food right. Got the Ultimate Chicken Grill with a small chili. Maybe they were having a bad day. But I won't be back here for a while.
(2)